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Order Processing and Procedures Manual
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Order Processing and Procedures Manual:

The Yellow Pages Association National Order Processing and Procedures Manual is an in-depth reference manual that provides all information necessary to process national Yellow Pages advertising for the Publisher and Certified Marketing Representative (CMR) communities.  This site provides the most current version for each section of the manual.   A printed manual is available to members for $105, and to non-members for $221.  For more information on purchasing the manual, please call our order department at (248) 244-6236.

Please note, when viewing the PDFs, click on the bookmark icon, on the upper left-hand side of Adobe Reader, to expand a list of bookmarks.  If you have difficulties in viewing the document, please make sure you have the latest version of the Adobe Reader software.  Software can be downloaded by going to www.adobe.comPlease double-side this document when printing. (add sentence)

Image Order Processing and Procedures Manual (note:this is a large file and may take a moment to download)