CLEC Information
The following documents have been created to assist you in educating
the advertiser about CLECs and the responsibilities of all parties in
the directory listing process.
 Download all documents by clicking here
Today's Challenge
This file provides a brief explanation of today's
challenges in a pictorial format.
Relationship Between
Customer/CMR/CLEC/Telco/Publisher
This file provides a diagram showing the process flow of the WP-3235
form with terminology.
Customer Listing Process Flow
This file provides a step-by-step description of the listing process
flow.
Advertiser/CMR/CLEC/Telco/Publisher
Responsibilities
This chart summarizes the responsibilities of all parties for
establishing a directory listing.
4 Easy Steps For Getting Your Listing In The
Directory
This file provides you with 4 easy steps that you need to remember if
you are switching carriers.
Frequently Asked Questions
This file addresses frequently asked questions.
Glossary of Terms
This file provides a glossary of terms.
Competitive Local Exchange Carrier (CLEC) -
With the deregulation of the telephone industry, thousands of Local
Exchange Carriers (LECs) have emerged. These companies have
purchased blocks of numbers from various telephone companies for resale
of telephone services. The Yellow Pages Association has reached
out to the Public Utility Commission offices in all fifty states plus
Washington DC to obtain the most current list of Competitive Local
Exchange Carriers (CLECs). Any corrections or additional
contact information should be sent to Holly.Bigley@ypassociation.org.
.
Publisher contact information for the CLEC community for
inquiries
 CLEC contacts
YPA has also reached out to The Canadian Radio-Television &
Telecommunications Commission for the Canadian list of Competitive Local
Exchange Carriers (CLECs). Below is the list of Canadian
CLECs. Any corrections or additional contact information should be
sent to Holly.Bigley@ypassociation.org.
CLEC contacts - Canada
Do you want to learn more about the process of how a listing is
placed into a directory?
Learn more by visiting the Beginner's Guide to Telephone Directories.
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