CLEC InformationThe following documents have been created to
assist you in educating the advertiser about CLECs and the
responsibilities of all parties in the directory listing
process.  Download all documents by clicking here
Today's Challenge
This file provides a brief explanation of today's challenges
in a pictorial format.
Relationship Between
Customer/CMR/CLEC/Telco/Publisher This
file provides a diagram showing the process flow of the WP-3235 form
with terminology.
Customer Listing Process Flow This file provides a step-by-step description of the
listing process flow.
Advertiser/CMR/CLEC/Telco/Publisher
Responsibilities This chart summarizes
the responsibilities of all parties for establishing a directory
listing.
4 Easy Steps For Getting Your Listing In The
Directory This file provides you with 4
easy steps that you need to remember if you are switching
carriers.
Frequently Asked Questions This file addresses frequently asked
questions.
Glossary of Terms This
file provides a glossary of
terms.
Competitive Local
Exchange Carrier (CLEC) - With the deregulation of the
telephone industry, thousands of Local Exchange Carriers (LECs) have
emerged. These companies have purchased blocks of numbers from
various telephone companies for resale of telephone services. The
Yellow Pages Association has reached out to the Public Utility
Commission offices in all fifty states plus Washington DC to obtain
the most current list of Competitive Local Exchange Carriers
(CLECs). Any corrections or additional contact information
should be sent to Leslie.Pravic@ypassociation.org. Publisher contact information for the CLEC community for
inquiries  CLEC contacts
YPA has also reached out to The Canadian Radio-Television &
Telecommunications Commission for the Canadian list of Competitive Local
Exchange Carriers (CLECs). Below is the list of Canadian
CLECs. Any corrections or additional contact information should be
sent to Leslie.Pravic@ypassociation.org.
CLEC contacts - Canada
Do you want to learn more about the process of how a listing
is placed into a directory?
Learn more by visiting
the Beginner's Guide to Telephone Directories.
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